Return any unworn, unwashed, or defective merchandise within 7 days of the order delivery date and you will be refunded to the original form of payment. Returns made after 7 days of the order delivery date confirmed by your tracking number cannot be refunded.
2. Once your return is approved, you will be emailed within 24-48 hours.
3. Once you are ready to ship your return, address your package to the address which will be provided with your order
4. Use a traceable and insured shipping method to return your package, with your order number and return confirmation number clearly printed on your shipping label. We do not accept COD returns.
5. We will email you when your return is processed.
6. Once your return is processed, please allow 24-72 hours for your bank to credit the refund back onto your payment method.
Please note: Fashion Forward 21 is not responsible for any returns that are lost or stolen while in transit.