***SHIPPING***
** CAN I MAKE CHANGES TO MY SHIPPING ADDRESS AFTER I PLACE MY ORDER?
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We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been placed.
** HOW DOES SHIPPING WORK?
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OverRED partners with global merchants in order to provide you with the best and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.
Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking).
We offer international shipping options too - no matter where you are, you can buy from us!
All U.S. Domestic orders are processed within 30 business days.
Return any unworn, unwashed, or defective merchandise within 30 days of the order delivery date and you will be refunded to the original form of payment. Returns made after 30 days of the order delivery date confirmed by your tracking number cannot be refunded.
How do I return something?
1. Contact us by email at [email protected] Provide us with your order number and a brief statement explaining the reason for your return.
2. Once your return is approved, you will be emailed within 24-48 hours.
3. Once you are ready to ship your return, address your package to the shipping address which will be provided with your order:
4. Use a trackable and insured shipping method to return your package, with your order number and return confirmation number clearly printed on your shipping label. We do not accept COD returns.
5. We will email you when your return is processed.
6. Once your return is processed, please allow 24-72 hours for your bank to credit the refund back onto your payment method.
Please note: Fashion Forward 21 is not responsible for any returns that are lost or stolen while in transit.